With its high revenue generation potential, its complex technical and governance structure and its deep interrelations between public and private sector components, the recently liberalised telecommunications industry is particularly vulnerable to corruption. From an economic perspective many segments of the telecommunications sector are prone to network and scale effects and continuous
technological disruption, all of which makes the establishment of competitive markets, the determination of fair prices and the setting of public interest-oriented regulations very difficult to achieve. This also means that policies and regulatory actions that have been corrupted by special interests are often difficult to identify. Given the social and economic significance of telecommunications, corruption in the sector has significant negative effects from macro-level development to individual citizens. It ranges from petty bribery on the side of consumers to capture of regulatory authorities by special businesses or political interests. The licensing process is particularly prone to corruption and undue influence because of its strategic importance and complexity. Corruption is however also a problem seen in regulation, price-setting, in the supply chain as well as customer services.
Fuente: Anti-corruption Resource Centre – U4